The Value of Trust and Three Ways to Build It

Nurture trust with others.

Today I’ve been thinking about how important trust is. It is something that is vital to nurture in all good relationships, including professional ones. Trust is not automatically given by most people; it must be earned. Being consistent in building that trust with others goes a long way in creating strong, enduring relationships of all kinds.

What are ways to build trust?

Always following through on what you agree to or say you will do is one of the most important. And if it looks like you cannot honor an agreement, renegotiate as soon as possible with the person it concerns. Neglecting to do these things is one of the biggest reasons why trust is lost.

Another way to build trust is to consistently think the best of those in your relationships, whether they be friends, co-workers/colleagues, partners/spouses, or family members. People value relationships where they can feel that kind of security in knowing that they will be given the benefit of the doubt, and that the positive will be the first conclusion.

Apologies, sincere and soon, are also very important in keeping trust with others. We all make mistakes, but communicating a heart-felt apology (when the mistake effects another) as soon as possible will help in damage control of trust.

Nurture trust with others. It’s a precious thing. Once it’s damaged, sometimes it cannot be healed. If it can be renewed, it takes time to rebuild, just as it took time to create trust in the first place.

© Copyright 2013, Mary Claire O’Neal

Photo credit: Getty Images


The time is now . . . to be the change!

Check out the new video for Becoming What You Want to See in the World just posted!  

Be the change you wish to see in the world.

Journal Your Way to Success

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Record your successes to empower action you are taking.

Once you set a goal, and you’ve begun taking steps, it’s important to chart your success. Writing down everything you do toward your goals empowers the actions you are taking and allows you to see the progress. Many times, it’s too easy to forget how much we have done toward our goals. Charting that progress is one of the best things you can do to keep you moving.

To begin your journal:

1. Write out your goal. Make it specific and realistic.  One of the biggest sabotages to success is that the goal is not realistic. The component of the goal that is usually not realistic for many people is the time line.  We live in a culture where we expect things to happen quickly, and frequently the time lines we write into our goals are not workable. Think about a time line that you can fit into your schedule and be willing to change it if necessary.

2. Come up with steps that you can take tomorrow, this week, this month, etc.  Small steps work. Again, make them realistic. List these planned steps in your journal after your goal.

3. When you complete each step, record that in your journal.

4. When you reach benchmarks within your goal, write about it.

5. Record any positive experiences as you encounter them in the process toward your goal.

Writing things down makes them more concrete in your life and empowers your action so you can see your success.

© Copyright, Mary Claire O’Neal

Photograph, Getty Images

Mary Claire O’Neal is a communication consultant, life-change coach, speaker and is author of the award-winning book, Becoming What You Want to See in the World. For more information: